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Alternatives to

Zendesk

Customer service platform used by 100,000+ companies, AI-enhanced

35 approved alternatives Suggest an alternative
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Looking for a tool like Zendesk (Customer service platform used by 100,000+ companies, AI-enhanced)? Below are 35 AI tools people use as an alternative to Zendesk, ranked by leaderboard position. Each one is approved by our editors and worth comparing before you decide.

Gorgias
Gorgias

AI customer support helpdesk built specifically for ecommerce

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Forethought by Zendesk
Forethought by Zendesk

AI support automation and ticket intelligence acquired by Zendesk

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Freshdesk
Freshdesk

Cloud customer support with Freddy AI ticket automation

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Intercom
Intercom

Customer messaging platform with an AI agent that resolves tickets

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Drift
Drift

Conversational marketing chatbots for B2B websites

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Yellow.ai
Yellow.ai

Enterprise conversational AI across chat, voice, and email

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Watermelon
Watermelon

No-code conversational AI for round-the-clock customer service

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Totango
Totango

Modular customer success platform for retention and growth

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Tidio
Tidio

AI customer support chatbot built for small business budgets

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Talkdesk
Talkdesk

AI-powered cloud contact center platform

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