Gorgias

Gorgias integrates deeply with Shopify, Magento, and BigCommerce so support agents see order data, subscriptions, and customer history the instant a ticket comes in. Its AI auto-responds to common questions like 'where's my order,' suggests replies based on past conversations, and routes tickets by intent — over 14,000 DTC brands run their support across email, chat, social, and SMS through it from one inbox.