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Alternatives to

Zendesk

Customer service platform used by 100,000+ companies, AI-enhanced

32 approved alternatives Suggest an alternative
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Looking for a tool like Zendesk (Customer service platform used by 100,000+ companies, AI-enhanced)? Below are 32 AI tools people use as an alternative to Zendesk, ranked by leaderboard position. Each one is approved by our editors and worth comparing before you decide.

Planhat
Planhat

Customer success platform for health scoring, workflows, retention, and expansion.

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Custify
Custify

Customer success software for health monitoring, automation, and churn prevention.

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Vitally
Vitally

AI-powered customer success platform for collaborative account management.

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Zowie
Zowie

AI customer service automation built for ecommerce

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Freshsales
Freshsales

Freshworks' AI-powered CRM for sales teams

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Salesforce
Salesforce

The world's leading CRM, with Einstein AI built throughout

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HubSpot CRM
HubSpot CRM

HubSpot's free CRM with AI lead scoring built in

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Gorgias
Gorgias

AI customer support helpdesk built specifically for ecommerce

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Forethought by Zendesk
Forethought by Zendesk

AI support automation and ticket intelligence acquired by Zendesk

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Freshdesk
Freshdesk

Cloud customer support with Freddy AI ticket automation

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