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Alternatives to

Zendesk

Customer service platform used by 100,000+ companies, AI-enhanced

35 approved alternatives Suggest an alternative

Looking for a tool like Zendesk (Customer service platform used by 100,000+ companies, AI-enhanced)? Below are 35 AI tools people use as an alternative to Zendesk, ranked by leaderboard position. Each one is approved by our editors and worth comparing before you decide.

Siena AI

AI customer service agents for e-commerce brands

Crescendo

AI-native customer experience with human backup

Crisp

Customer messaging platform with AI assistant

Planhat

Customer success platform for health scoring, workflows, retention, and expansion.

Custify

Customer success software for health monitoring, automation, and churn prevention.

Vitally

AI-powered customer success platform for collaborative account management.

Zowie

AI customer service automation built for ecommerce

Freshsales

Freshworks' AI-powered CRM for sales teams

Salesforce

The world's leading CRM, with Einstein AI built throughout

HubSpot CRM

HubSpot's free CRM with AI lead scoring built in

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