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Alternatives to

Zendesk

Customer service platform used by 100,000+ companies, AI-enhanced

35 approved alternatives Suggest an alternative
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Looking for a tool like Zendesk (Customer service platform used by 100,000+ companies, AI-enhanced)? Below are 35 AI tools people use as an alternative to Zendesk, ranked by leaderboard position. Each one is approved by our editors and worth comparing before you decide.

Sapling
Sapling

AI grammar and reply suggestions for customer-facing teams

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Observe.AI
Observe.AI

AI quality assurance across every contact center interaction

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Netomi
Netomi

Enterprise AI customer service with very high resolution rates

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Mavenoid
Mavenoid

AI-guided product troubleshooting that deflects support tickets

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Kustomer AI
Kustomer AI

CRM-powered support platform, now part of Meta

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Kommunicate
Kommunicate

AI chatbots with smooth handoff to human agents

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Helpshift
Helpshift

AI customer support built for mobile apps and games

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Gladly
Gladly

Customer service platform built around the person, not the ticket

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Front
Front

Shared inbox platform for customer-facing teams

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ChurnZero
ChurnZero

AI churn prediction and playbooks for customer success

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