Alternatives to

Sierra

Enterprise conversational AI agents that complete customer-service outcomes

6 approved alternatives Suggest an alternative

The most recently approved AI tools people use as an alternative to Sierra (Enterprise conversational AI agents that complete customer-service outcomes), newest first.

Crescendo

AI-native customer experience with human backup

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Salesforce Agentforce

Salesforce platform for building and operating autonomous enterprise agents

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Pylon

Agentic customer-support platform built for B2B conversations and accounts

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Microsoft Copilot Studio

Low-code platform for building, deploying, and governing enterprise AI agents

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Cresta

Contact-center AI combining autonomous agents, agent assistance, and conversation intelligence

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Maven AGI

Enterprise omnichannel AI agents for autonomous customer-support resolution

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