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Freshdesk

Cloud customer support with Freddy AI ticket automation

26 approved alternatives Suggest an alternative
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The most recently approved AI tools people use as an alternative to Freshdesk (Cloud customer support with Freddy AI ticket automation), newest first.

Mavenoid
Mavenoid

AI-guided product troubleshooting that deflects support tickets

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Kustomer AI
Kustomer AI

CRM-powered support platform, now part of Meta

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Kommunicate
Kommunicate

AI chatbots with smooth handoff to human agents

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Intercom
Intercom

Customer messaging platform with an AI agent that resolves tickets

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Helpshift
Helpshift

AI customer support built for mobile apps and games

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Gorgias
Gorgias

AI customer support helpdesk built specifically for ecommerce

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Gladly
Gladly

Customer service platform built around the person, not the ticket

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Front
Front

Shared inbox platform for customer-facing teams

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Forethought by Zendesk
Forethought by Zendesk

AI support automation and ticket intelligence acquired by Zendesk

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Drift
Drift

Conversational marketing chatbots for B2B websites

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