Alternatives to

Decagon

Enterprise AI concierge for resolving customer issues across chat, voice, and email

5 approved alternatives Suggest an alternative

The most recently approved AI tools people use as an alternative to Decagon (Enterprise AI concierge for resolving customer issues across chat, voice, and email), newest first.

Crescendo

AI-native customer experience with human backup

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Siena AI

AI customer service agents for e-commerce brands

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Pylon

Agentic customer-support platform built for B2B conversations and accounts

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Salesforce Agentforce

Salesforce platform for building and operating autonomous enterprise agents

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Parloa

Enterprise AI voice-agent platform for multilingual customer service at scale

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