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Gorgias

AI customer support helpdesk built specifically for ecommerce

28 approved alternatives Suggest an alternative
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Looking for a tool like Gorgias (AI customer support helpdesk built specifically for ecommerce)? Below are 28 AI tools people use as an alternative to Gorgias, ranked by leaderboard position. Each one is approved by our editors and worth comparing before you decide.

Sapling
Sapling

AI grammar and reply suggestions for customer-facing teams

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Netomi
Netomi

Enterprise AI customer service with very high resolution rates

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Mavenoid
Mavenoid

AI-guided product troubleshooting that deflects support tickets

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Kustomer AI
Kustomer AI

CRM-powered support platform, now part of Meta

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Kommunicate
Kommunicate

AI chatbots with smooth handoff to human agents

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Intercom
Intercom

Customer messaging platform with an AI agent that resolves tickets

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Helpshift
Helpshift

AI customer support built for mobile apps and games

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Observe.AI
Observe.AI

AI quality assurance across every contact center interaction

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Chatbase
Chatbase

Build a custom chatbot trained on your own content

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Forethought by Zendesk
Forethought by Zendesk

AI support automation and ticket intelligence acquired by Zendesk

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