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Alternatives to

Forethought by Zendesk

AI support automation and ticket intelligence acquired by Zendesk

28 approved alternatives Suggest an alternative
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Looking for a tool like Forethought by Zendesk (AI support automation and ticket intelligence acquired by Zendesk)? Below are 28 AI tools people use as an alternative to Forethought by Zendesk, ranked by leaderboard position. Each one is approved by our editors and worth comparing before you decide.

Observe.AI
Observe.AI

AI quality assurance across every contact center interaction

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Netomi
Netomi

Enterprise AI customer service with very high resolution rates

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Mavenoid
Mavenoid

AI-guided product troubleshooting that deflects support tickets

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Kustomer AI
Kustomer AI

CRM-powered support platform, now part of Meta

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Kommunicate
Kommunicate

AI chatbots with smooth handoff to human agents

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Helpshift
Helpshift

AI customer support built for mobile apps and games

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Gorgias
Gorgias

AI customer support helpdesk built specifically for ecommerce

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Gladly
Gladly

Customer service platform built around the person, not the ticket

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Front
Front

Shared inbox platform for customer-facing teams

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Freshdesk
Freshdesk

Cloud customer support with Freddy AI ticket automation

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