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Alternatives to

Crescendo

AI-native customer experience with human backup

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The most recently approved AI tools people use as an alternative to Crescendo (AI-native customer experience with human backup), newest first.

Sierra
Sierra

Enterprise conversational AI agents that complete customer-service outcomes

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Decagon
Decagon

Enterprise AI concierge for resolving customer issues across chat, voice, and email

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Forethought by Zendesk
Forethought by Zendesk

AI support automation and ticket intelligence acquired by Zendesk

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Intercom
Intercom

Customer messaging platform with an AI agent that resolves tickets

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Zendesk
Zendesk

Customer service platform used by 100,000+ companies, AI-enhanced

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