Amwell

Amwell is a telehealth platform built for the enterprise side of healthcare rather than for consumers shopping around for a doctor. Health systems, health plans, and employers license its technology to run virtual visits at scale, covering urgent care, behavioral health, and chronic condition management. It integrates with existing EHR systems and insurance billing so a video visit fits into the same records and claims process as an in-person appointment, which is the main reason hospitals pick it over a standalone consumer app.

The company also licenses its underlying technology, the Amwell Converge platform, to health systems and payers who want to run telehealth under their own brand rather than send patients to a third-party app. This white-label model, plus long-standing partnerships with major insurers like Anthem/Elevance and health systems, is what differentiates Amwell from consumer-facing competitors like Teladoc: it's infrastructure for existing healthcare organizations more than a direct-to-patient service.

Amwell has been public since 2020 and has gone through years of losses and restructuring as the broader telehealth market cooled after its pandemic-era surge, but it remains one of the larger enterprise telehealth vendors, particularly for behavioral health and hospital-based virtual care programs.