Tabnam

Tabnam: Revolutionizing Feedback Surveys with AI-Powered Approach

Tabnam introduces a groundbreaking solution to the feedback survey landscape, moving beyond traditional methods by employing an AI-powered approach to data collection. By utilizing text messages and messaging platforms such as WhatsApp, Tabnam aims to bolster engagement and increase submission rates, providing valuable insights for a variety of purposes.

Key Features

AI-Driven Feedback Collection

Tabnam replaces conventional surveys with an AI bot that interacts with customers through text messages and WhatsApp, resulting in heightened engagement and response rates, revolutionizing the process of gathering customer feedback.

Multichannel Aggregation

The platform is capable of gathering feedback from multiple sources, and it aggregates insights from diverse customer interactions, offering a comprehensive understanding of customer sentiment and opinions.

Enhanced Customer Success

Tabnam achieves significantly higher response rates on feedback surveys, potentially up to 30 times higher, ensuring that no customer concerns go unnoticed and enabling businesses to act on customer feedback promptly.

Efficient Market Research

The tool enables rapid surveying of a large customer base, providing deep insights within minutes, and significantly reducing the timeframe associated with traditional market research processes, potentially from weeks to mere minutes.

Streamlined Product Management

By aggregating issues from platforms such as GitHub and Zendesk, Tabnam offers swift insights that can inform informed roadmap prioritization, streamlining the process of product management.

Real-time Quality Assurance

Implementing timed surveys to monitor customer experiences in real-time, Tabnam enhances quality assurance practices, allowing businesses to respond promptly to any issues or concerns.

Use Cases

Customer Engagement

Tabnam facilitates higher response rates for comprehensive customer feedback, enhancing customer engagement and satisfaction, ultimately leading to improved customer retention and loyalty.

Market Insights

The platform offers quick and efficient market research by gathering insights from a wide customer base in a fraction of the time it would traditionally take, providing businesses with significant competitive advantages.

Product Roadmap Prioritization

Tabnam provides valuable feedback for product management decisions, ensuring informed and strategic roadmap planning, allowing businesses to align their product offerings with customer needs and expectations.

Quality Assurance

By monitoring customer experiences in real-time, Tabnam enables businesses to respond swiftly to any issues or concerns, enhancing the overall quality of products and services.

Startup Acceleration

For startup founders, Tabnam aids in collecting feedback more effectively, accelerating the process of achieving product-market fit, ultimately leading to more successful product launches and market entries.

Conclusion

Tabnam transforms the traditional feedback survey process by deploying efficient, engagement-focused, and actionable insights through innovative AI-driven methods, ensuring enhanced customer experiences and strategic decision-making. By meeting customers where they are most comfortable, Tabnam revolutionizes the gathering of valuable feedback for businesses across various industries.