Social Intents

Social Intents: Enhancing Customer Support and Sales

Social Intents is a dynamic live chat software designed to facilitate seamless communication with website visitors using your existing messaging tools, such as Microsoft Teams, Slack, Zoom, or Webex. Boasting a substantial user base of over 75,000 customers, Social Intents empowers businesses to expand their capabilities by offering real-time customer support and driving increased online sales. The platform offers a multitude of features and advantages, including the following:

Enhanced Customer Support

With Social Intents, businesses can effortlessly provide real-time customer support directly through the messaging tools they already use. This negates the necessity of learning new software in order to cater to customer needs, ultimately streamlining the support process and keeping customers satisfied with prompt assistance.

Revenue Boost

The ability to engage potential customers at the exact moment when they require assistance enables businesses to successfully close more deals and enhance their online revenue. Social Intents thus serves as a valuable tool for businesses aiming to capitalize on potential sales opportunities and maximize their profitability.

Testimonials and Rapid Setup

Numerous companies have benefitted from Social Intents, utilizing its rapid setup process and ease of deployment to effectively engage customers and website visitors. The platform's proven track record is reflected in its ability to provide impactful support and drive positive outcomes for businesses.

Customization Options

Social Intents offers a customizable chat widget, affording businesses the flexibility to personalize their engagement with website visitors. From pre-chat surveys to quick replies, proactive chat invites, targeting rules, and an array of customization options, the platform enables businesses to tailor their approach to align with their unique requirements and preferences.

Unlimited Team Members

In a bid to cater to businesses of all sizes, Social Intents allows for the inclusion of an unlimited number of team members, eliminating concerns about per-agent pricing and enabling businesses to scale their support capabilities as needed.

Seamless Integration

A significant advantage of Social Intents lies in its seamless integration with third-party systems, allowing for the effortless transfer of leads, tickets, and transcripts to existing CRM, ticketing, and lead systems. This interoperability ensures a cohesive and streamlined approach to managing customer interactions and sales processes.

By simply following three straightforward steps, businesses can seamlessly connect Social Intents to their preferred messaging tools, embed the live chat snippet on their website, and commence engaging in conversations with website visitors directly from the familiar tools used in their day-to-day operations. This streamlined process ensures a hassle-free integration, enabling businesses to swiftly harness the full potential of Social Intents to enhance their customer support and drive increased sales.