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Cresta
AI-powered customer service.
What is Cresta?
Cresta is a contact center intelligence platform that helps businesses improve their customer service. It uses AI to analyze customer interactions and provide real-time insights and recommendations to agents and managers. Cresta also offers a variety of tools to help businesses automate tasks, improve training, and track performance.
Cresta is used by a variety of companies, including Google, Microsoft, and Salesforce, to improve their customer service. It is particularly useful for companies that handle a high volume of customer interactions, such as call centers and e-commerce businesses.